How do I join the VIP program at Fair Go Casino?

Membership in the VIP program is automatic — there's no separate application required. When you create an account and begin playing with real money, you're already participating in the loyalty system.

Can I lose my VIP status once I've earned it?

Yes, VIP tier status is typically maintained based on ongoing activity. If you go through an extended period of inactivity, your tier status may be reviewed and adjusted.

How are comp points converted into real money bonuses?

Comp points are converted into bonus cash through the platform's redemption system at a set conversion rate. Higher-tier VIP members may enjoy better conversion rates.

Are there games that don't contribute to my VIP points?

Yes, not all games contribute equally. Slots generally contribute at the highest rate. Table games like blackjack and roulette typically contribute at a lower rate.

What happens to my comp points if I request a withdrawal?

Requesting a withdrawal does not affect your comp points balance or your VIP tier status. The two systems operate entirely independently of each other.

Does the VIP program apply to mobile app players?

Absolutely. The VIP program applies regardless of how you access the platform. All wagering activity counts toward comp points equally whether on desktop or mobile.

Terms of Service

Last Updated: 2026

Welcome to Rivendale Retreat ("we," "us," "our," or "the Website"). These Terms of Service govern your use of our website located at rivendaleretreat.com and all related content, services, and features. Please read these terms carefully before accessing or using our Website.

1. Acceptance of Terms

By accessing, browsing, or using Rivendale Retreat, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use this Website. Your continued use of the Website constitutes your acceptance of these terms and any modifications we may make from time to time.

2. Site Purpose

Rivendale Retreat is an informational and review website dedicated to providing independent reviews, guides, and educational content about online casinos and gambling platforms. We are NOT a gambling operator, casino, or betting platform. We do not offer, facilitate, or provide gambling services directly. The Website serves solely to inform and educate visitors about available casino options, features, and reviews. Any gambling activities must be conducted directly through licensed casino operators.

3. Age Restriction

You must be at least 18 years of age or the minimum legal gambling age in your jurisdiction (whichever is higher) to access this Website. By using Rivendale Retreat, you represent and warrant that you meet this age requirement. We do not knowingly permit access to individuals under the legal gambling age. If you are under the legal age, you must not use this Website.

4. Disclaimer

The information, reviews, guides, and recommendations provided on Rivendale Retreat are intended for informational purposes only. We make no guarantee regarding the accuracy, completeness, or timeliness of any content on this Website. Casino information, terms, bonuses, odds, and features are subject to change without notice. You should always verify all information directly with the casino operators themselves before making any decisions or deposits. We are not responsible for any inaccuracies, omissions, or changes made by casino operators after publication on our Website. Your reliance on any information from this Website is entirely at your own risk.

5. Affiliate Relationship

Rivendale Retreat is an affiliate website. We earn commissions and referral fees from casinos and gambling operators when users access those platforms through our links and recommendations. This financial relationship may influence which casinos we feature and how we present them. Despite this relationship, we strive to provide honest, independent reviews. Please be aware that our financial interests may bias our recommendations. We encourage you to conduct your own research and make decisions based on your individual needs and preferences.

6. Intellectual Property

All content on Rivendale Retreat, including but not limited to text, graphics, logos, images, videos, and software, is the property of Rivendale Retreat or its content suppliers and is protected by Australian and international copyright, trademark, and other intellectual property laws. You may view and print content for personal, non-commercial use only. Unauthorized reproduction, distribution, transmission, modification, or use of any content without our express written permission is strictly prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Rivendale Retreat, its owners, operators, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of this Website, including but not limited to financial losses, damages from gambling activities, loss of data, or business interruption. This limitation applies regardless of the cause of action, whether in contract, tort, negligence, or otherwise, and even if we have been advised of the possibility of such damages. Some jurisdictions may not allow the exclusion or limitation of liability, so this limitation may not apply to you.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles. You agree that any dispute arising from or relating to this Website or these terms shall be subject to the exclusive jurisdiction of the courts of Australia. By using this Website, you irrevocably submit to the jurisdiction of these courts.

9. Changes to Terms

Rivendale Retreat reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website following the posting of revised terms constitutes your acceptance of the changes. We encourage you to review these terms periodically to stay informed of any updates.

10. Contact

If you have questions, concerns, or complaints regarding these Terms of Service or the Website, please contact us at:

Email: [email protected]

We will make reasonable efforts to respond to inquiries within a reasonable timeframe.