Privacy Policy
Last Updated: 2026
Rivendale Retreat ("we," "us," "our," or "Company") operates the rivendaleretreat.com website. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information when you visit our website and use our services.
Information We Collect
We collect information in the following ways:
- Contact Information: Name, email address, and other details you voluntarily provide through contact forms or inquiries.
- Technical Information: IP address, browser type, operating system, pages visited, and time spent on our website.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and track affiliate referrals.
- Usage Data: Information about how you interact with our website, including clicks, scrolls, and navigation patterns.
How We Use Information
We use the information we collect for the following purposes:
- Analytics and performance monitoring to improve website functionality.
- Affiliate tracking to measure referrals, conversions, and commissions.
- Site improvement and user experience optimization.
- Responding to inquiries and providing customer support.
- Complying with legal obligations and preventing fraudulent activity.
Cookie Policy
Our website uses cookies to enhance your browsing experience. The types of cookies we use include:
- Essential Cookies: Required for website functionality and security.
- Analytics Cookies: Help us understand how visitors use our site.
- Affiliate Tracking Cookies: Used to track referrals to partner casinos and affiliates.
- Preference Cookies: Remember your settings and preferences.
You may opt-out of non-essential cookies by adjusting your browser settings or clicking the cookie consent banner on our website. Please note that disabling cookies may affect website functionality.
Third-Party Links
Our website contains links to third-party casino and affiliate websites. We are not responsible for the privacy practices, content, or security of external websites. We strongly encourage you to review the privacy policies of any third-party sites before providing personal information or engaging in gambling activities. Your use of third-party sites is at your own risk and subject to their terms and conditions.
Your Rights
Under Australian Privacy Law (Privacy Act 1988), you have the right to:
- Access your personal information held by us.
- Request correction of inaccurate or incomplete information.
- Opt-out of marketing communications.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy.
If you are accessing our website from the European Union or United Kingdom, you may have additional rights under GDPR. If you are in the United States, CCPA may apply. Please contact us for information regarding your rights in your jurisdiction.
Data Retention
We retain personal information for as long as necessary to provide our services, fulfill affiliate obligations, and comply with legal requirements. Affiliate tracking data may be retained for up to 12 months. You may request deletion of your personal information at any time, subject to legal obligations.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact us at:
Email: [email protected]
We will respond to your inquiry within 30 days of receipt. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.